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Working in the industry · Access

Ask for what you need. It's part of the job.

For Deaf, disabled and neurodivergent crew, and the HoDs who book them. Access riders, Access to Work, and how to ask without losing the booking.

Checked against GOV.UK, Acas, TripleC and the Film and TV Charity. Sources General information, not legal advice. Easy read version (PDF)
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Access rider

One page that does the explaining

An access rider is a short note of what helps you work. Send it once per job, so you're not explaining yourself to every new face.

  • What goes in

    • Getting to set: parking, step-free route, pick-up point
    • On set: a chair at video village, a quiet spot at unit base
    • Communication: call sheet the night before, text not just walkie, captions, a BSL interpreter
    • Breaks, medication times, turnaround
    • Kit you bring or need
    • Getting out in an emergency
  • What stays out

    • Your diagnosis. You don't have to name a condition.
    • Your medical history
    • Anything you'd rather not share

    Say what helps, not why.

  • When to send it

    After the offer, with the deal memo

    Send it to your HoD and the production office. If there's an access coordinator, send it to them first. Update it for each job.

Access to Work

A government grant for the extra costs of working

It pays for support you need because of a disability or a physical or mental health condition. You don't pay it back, and it doesn't affect your benefits.

GOV.UK: Access to Work

  1. Check you qualify16 or over, in paid work or starting within 12 weeks, living and working in England, Scotland or Wales. Self-employed? Your turnover must be at least £6,500 a year.
  2. Apply online or by phoneApply on GOV.UK, or call 0800 121 7479 (Relay UK: 18001 then 0800 121 7479). There's a BSL video relay service too. Freelancers need their UTR.
  3. Apply earlyWaits are long. In October 2026 Graeae reported around 37 weeks for employed people and around 67 weeks for the self-employed. Apply before the job you need it for.
  4. Keep your rider and award togetherSend both to the production office so they know who pays for what.
  • It can pay for

    • A support worker: BSL interpreter, job coach, note-taker
    • Taxis to work if you can't use public transport
    • Specialist equipment and software
    • Mental health support at work
  • It won't pay for

    Reasonable adjustments the employer must make by law. Those are the production's job.

  • Northern Ireland

    There's a separate scheme. Access to Work on nidirect

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The law

Reasonable adjustments

Under the Equality Act 2010, employers must make reasonable adjustments for disabled workers. It can cover freelancers too, if you're booked to do the work yourself. Ask Acas or Bectu about your own case.

Acas: reasonable adjustments

  • Unit base and set

    • Parking near set
    • A step-free route and an accessible loo
    • A chair at video village
  • Communication

    • Call sheet and movement order the night before
    • Calls by text as well as walkie
    • Captions on playback
    • Face the person when you give a note
  • Time

    • Fixed breaks
    • A later call or earlier wrap
    • Time off for appointments
  • Short bookings

    Day-rate jobs move fast

    There's little time to set things up. Send your rider early, and ask the production office who sorts access on this job.

A growing role

Access coordinators

They make sure Deaf, disabled and neurodivergent cast and crew get what they need, from prep to wrap. ScreenSkills lists the role as one of those growing in UK high-end TV.

  • Is there one on this job?

    Ask the production office. If there is, talk to them before your first day.

  • No coordinator?

    Access usually sits with the production manager or line producer. Send your rider to them and your HoD.

  • Want to do the job?

    TripleC and ScreenSkills have run access coordinator training. TripleC

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Neurodivergent crew

Small changes that help on a busy floor

Sets are loud, fast and change all day. These are small asks most HoDs will say yes to.

    • The call sheet the night before, and changes in writing
    • One person to go to, and a clear handover each morning
    • Lists or photos for the kit you prep
    • Tell your HoD how you take a note best: shown, written or said
    • Know where the quiet spot is at unit base
    • Ear defenders between takes, but never when you need to hear safety calls
    • A heads-up before a big change of set-up or location

How to ask

Asking without losing the booking

It's unlawful to turn someone down because they're disabled. Most HoDs just want to know what makes the day work.

  1. Get the offer firstYou don't have to mention a disability when you're pencilled or interviewed.
  2. Lead with the job"To do this well, I need…" puts the focus on the work.
  3. Keep it specific"Could the call sheet come by email the night before?" is easy to say yes to.
  4. Put it in writingReply to the deal memo email with your rider attached.
  5. If it goes wrongTalk to your HoD, then the production manager. Then get advice: the Film and TV Charity's Bullying Advice Service covers discrimination, including adjustments not made. Bectu and Acas can help too.

Say it simply: "I'm Deaf, so I'm on text, not the walkie. Can someone ping me the calls?"

For HoDs and production

Plan access in prep

    • Ask everyone the same question at booking: "Anything we should plan for?"
    • Budget for access in prep, and allow for Access to Work waits
    • Name one contact for access on the job
    • Keep riders private. Share only with people who need them.
    • Put personal emergency evacuation plans (PEEPs) in the risk assessment
    • Plan a quiet space and an accessible loo at unit base

You're not on your own

Help and funding

  • 24 hours, free

    Film and TV Charity: 0800 054 0000

    Work and Wellbeing advisers can help with Access to Work and PIP forms. There's a "Working Well With Me" template too.

    Disability support

  • Network and funding

    TripleC

    Deaf, disabled and neurodivergent people in media. Its Access Funding Scheme for high-end TV crew paid £100 to £1,000 for access costs; the 2026 round closed on 16 January 2026. Watch for the next.

    triplec.org.uk

  • Easy read

    This guide in plain words

    Short sentences, large print.

    Easy read (PDF)

Checked 13 Nov 2026

Sources

General information, not legal advice. Rules change: check the source. Spotted something out of date? Tell us.

Last reviewed 13 November 2026